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Customer Testimonials


Mainely A Cappella strives to provide a valuable service to a cappella lovers anywhere - whether it's helping an educator find the right piece of music for their vocal ensemble or spreading the word about new a cappella albums to listeners around the world. We pride ourselves on our customer service abilities and our willingness to respond to customer feedback. Here are just a few comments some of our customers have had on our performance in the past seven years...

"Thank you very much for correcting my order! I'm glad to know that there are real people like you working in these web stores and taking care of customers."

"I just wanted to say THANK YOU! THANK YOU! THANK YOU! for my order. ...That's 3 times now I've ordered from Mainely A Cappella and 3 times I've received GREAT service. I do appreciate it and say THANK YOU! one more time." [note: we changed our name from Mainely A Cappella to A-CAPPELLA.COM in June 2005]

"Thank you so much for such a quick service! I received my music today and it is brilliant. I really appreciate the speed with which you delivered and for e-mailing. It's the personal touch which most online companies don't remember and it is always nice to find a company that is different. Thank you once again and I look forward to ordering from you again soon!"

"Thank you...once again, for calling me just now about my order phoned in last night. I really do appreciate it! By the way, your website is awesome. We enjoy getting your catalog, but somehow seeing it on the internet makes it more "alive"."

"Thank you...for your timely response. Again, I am truly impressed with your customer service and will certainly deal with your company again when the need arises."

"The order is perfect. I've really enjoyed working with you guys in the past...always prompt, and great stuff. I appreciate it!"

"Thanks for your wonderful customer support, and personal attention to our needs. It's really nice doing business with you folks."

"I must tell you that I am QUITE pleased with the quality and speed of my transaction! I will be doing a great deal of business with your company!"

"Wow! You're the first competent web-based customer service representative I've been in contact with...EVER! You're fast, courteous and actually knowledgeable .And I'm not just saying that because my order's been shipped already!!! It's just rare that you find that kind of service these days, so I make it a point to let someone know they're doing a fantastic job!"

"I appreciate the personal touch that a smaller company such as yours can put on business transactions - it makes things more pleasant."

"Thank you SO much for a wonderful transaction. I absolutely love my CDs, and I was thrilled with how quickly I received them and how smooth the transaction was."



 
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